bd 678's Privacy Policy

1. Introduction and Applicability

This privacy policy applies to users of the bd 678 platform. By accessing the bd-678.cam website or using any of its services, you are considered to have accepted the terms of this policy.

This policy explains how bd 678 handles users' personal information, the legal basis on which information is processed, and what control users can exercise over their information.

This privacy policy is supplementary to our Terms and Conditions and both documents should be read together. In case of any ambiguity, the Terms and Conditions shall serve as the governing document.

2. What Information We Collect

2.1 Identity and Contact Information

At the time of account registration, bd 678 collects the following information:

• Full name (as per national identity card)
• Date of birth (for age verification)
• Mobile number
• Email address
• Residential address

2.2 Identity Verification Information

As part of the account verification (KYC) process, copies of the following documents may be requested:

• Photo of national identity card (NID) or passport
• Recent utility bill or bank statement (for address verification)
• Proof of ownership of payment method (if required)

2.3 Transaction and Financial Information

To process deposits and withdrawals, we record payment method details. Regardless of whether the transaction is made via bKash, Nagad, Rocket, Upay, or bank transfer, the transaction amount, date, and reference number are stored.

2.4 User Activity Information

Your activity history on the platform — such as game play records, betting history, login times, and session duration — is logged automatically.

2.5 Technical Information

The device's IP address, browser type and version, operating system, and referral URL are collected automatically. This information is used for resolving technical issues and ensuring security.

3. How Information Is Collected

bd 678 collects information in three main ways:

3.1 Information Provided Directly

Information you provide directly through registration forms, the identity verification process, contact with customer support, and payment forms falls under this category.

3.2 Automated Collection

Technical information is collected automatically while browsing the website through cookies, web beacons, and server log files. This process is discussed in detail in Section 6.

3.3 Information Received from Third Parties

We may receive certain verification information from payment processors, identity verification services, and fraud prevention organisations, which is matched directly against your registered information.

4. Purpose of Using Information

Collected information is used only for specific and legitimate purposes. bd 678 processes users' information for the following reasons:

• To ensure account registration, verification, and management
• To process deposit and withdrawal transactions
• To verify age and prevent access by those under 21
• To detect and prevent fraud, money laundering, and other misuse
• To provide customer support services and maintain account-related communication
• To correctly apply bonuses, promotions, and VIP benefits
• To improve the platform technically and enhance the user experience
• To monitor site security and prevent unauthorised access

5. Sharing Information with Third Parties

Information is not given to any third party without the user's consent. However, in specific circumstances, necessary information may be shared with the following parties:

5.1 Payment Processors

Payment processors such as bKash, Nagad, Rocket, Upay, and bank transfers receive only the minimum information required to complete a transaction. This information is limited solely to transaction verification.

5.2 Identity Verification Services

Third-party identity verification services may be used to confirm the validity of an account. In such cases, only the necessary identity information is shared.

5.3 Legal Obligations

It may be necessary to disclose information based on government authority requests or legal orders. In such cases, bd 678 complies with applicable law and provides only the information specified in the order.

5.4 Game Software Providers

Game studios such as Pragmatic Play, Evolution, JILI, or Spribe may receive the minimum necessary session information for game operation. Individuals cannot be identified from this information.

6. Cookies and Tracking Technologies

The bd 678 website uses cookies and similar technologies. Cookies are small text files stored in your browser.

6.1 Essential Cookies

These cookies are necessary for the basic functionality of the website. They are used to maintain login sessions, store security tokens, and keep form information secure. Disabling these cookies may affect the functioning of the site.

6.2 Functional Cookies

Language preferences, display settings, and other personalisation information are stored in these cookies, making your next visit more convenient.

6.3 Analytics Cookies

Anonymous traffic is analysed to evaluate website performance and improve the user experience. This data is processed as aggregate statistics.

6.4 Cookie Controls

You can delete cookies or refuse new cookies at any time from your browser settings. Please note, however, that disabling all cookies may also prevent some services on the website from working properly.

7. Data Storage and Security

7.1 Retention Period

Your information is retained for as long as your account is active. Even after account closure, financial transaction records are kept for a set period, as they are required for legal obligations and dispute resolution.

7.2 Technical Security Measures

bd 678 uses industry-standard security technology. Data transfer is secured through SSL encryption, encryption is applied at the server level, and regular security audits are conducted.

7.3 Access Controls

Only authorised staff have access to user information, and only for specific operational reasons. All staff are bound by strict confidentiality agreements.

8. Your Rights and Controls

Every user of bd 678 has the following rights over their own personal information:

8.1 Right to Access Information

If you wish to know what information we hold about you, please submit a request to customer support. A copy of the information will be provided within a set timeframe.

8.2 Right to Correct Information

If any information in your profile is incorrect or incomplete, you may request a correction. We will action the correction as quickly as possible.

8.3 Right to Delete Information

When closing your account, you may request that your personal information be deleted. However, some financial transaction records may be retained for a set period due to legal obligations.

8.4 Right to Opt Out of Marketing Communications

You may request to stop receiving promotional emails or notifications at any time. This can be done by contacting customer support or using the unsubscribe option in any email.

More information about responsible gaming and exercising control over your account is available on our Responsible Gaming page.

9. Protection of Minors

bd 678 treats the protection of minors as its highest priority. This platform is strictly designated for individuals aged 21 or above. If any user is suspected to be under 21, their account will be suspended immediately and will not be reactivated without full identity verification.

A note for parents — if your child has accidentally accessed this site, please notify our customer support immediately. The relevant information will be deleted without delay.

10. Changes to the Policy

This privacy policy may be updated from time to time as a result of changes in technology, law, or business operations. In case of significant changes, users will be notified via their registered email or through a notice on the platform.

The date of each revision is shown at the top of the page as "Last Updated". Continued use of the platform after changes will be taken to mean that you have accepted the updated policy.

Visit our About Us page to learn more about us and understand our service structure.

11. Contact

If you have any questions, complaints, or information-related requests regarding this privacy policy, please contact our support team:

• Get direct support through 24/7 live chat — in both Bengali and English
• Contact us by email: [email protected]

Answers to common questions can be found on our FAQ page, where solutions to various topics related to accounts, payments, and gaming are compiled.